Favpicks is owned by Altro Nex IT Solutions Private limited (“we”, “us”, or “our”). Safeguarding user (“you” or “your”) privacy is the top priority for us. We are committed to transparency, ensuring you understand the data we collect and its intended use. Our privacy policy outlines the steps we take to protect your information, emphasizing our dedication to your trust and adherence to rigorous data protection protocols.

Collection of Information 

When you access our website, we may collect certain personal details to provide you with a secure and customized experience. This allows us to tailor our services to better meet your needs. While you can explore our site anonymously, providing personal information will result in a loss of anonymity. We clearly identify mandatory fields, giving you the option to withhold information by not engaging with certain services.

Tracking and Cookies

To enhance our understanding of user behavior and preferences, we may track your activity on our site. This includes collecting data such as visited URLs, browser types, and IP addresses. We utilize cookies—small files stored on your device—to analyze web traffic, measure the effectiveness of promotions, and enhance trust and security. These cookies support service delivery, minimize the need for repeated password entries, and help cater to your interests. Most cookies are session-based and deleted after your session ends, although you can choose to decline them, which may limit some site functionalities.

Third-Party Cookies and Purchase Information

Certain pages on our site may host cookies or similar technologies from independent third parties. When you make a purchase, we gather information about your buying habits, including billing and payment details. If you interact on message boards or provide feedback, this information is stored to help resolve disputes and offer customer support, as allowed by law.

User Correspondence and Account Setup

We may collect personal communications, such as emails or letters, along with interactions from other users or third parties related to your site activities. When setting up a free account, we require personal information like your email, name, phone number, and payment details. Although browsing some parts of our website does not need registration, placing orders does, enabling us to send you personalized offers based on your past purchases and interests.

Use of Collecting Information

We gather personal information to efficiently deliver the services you request and offer you the option to opt out of our marketing campaigns. This information is crucial for resolving issues, ensuring user safety, assessing interest in our services, and personalizing your experience. It also plays a vital role in fraud prevention and enforcing our terms of service. Additionally, we analyze demographic and activity data to improve our service offerings.

Your IP address is utilized to diagnose server issues and manage our website, as well as to gather general demographic information. Occasionally, we may invite you to participate in optional surveys that collect contact and demographic data, helping us customize website content to suit your preferences. We use cookies, which may be permanent or temporary, to store user-specific data without including personal identifiers.

Collected Information Sharing

We may share your personal data with our related companies and affiliates, who might send you marketing materials unless you choose to opt out. Disclosures to third parties may occur as necessary to provide services, adhere to legal requirements, enforce our agreements, assist with marketing, or detect and investigate fraud. We ensure that third parties cannot market to you without your explicit consent when we share your information.

Furthermore, data may be disclosed if legally required or in response to legal processes like subpoenas or court orders, and to protect user rights and safety. Personal information might also be shared with law enforcement or to uphold our terms and address any rights violations. In the event of business mergers or acquisitions, your data may be transferred to the new entity, which will be obligated to adhere to this privacy policy regarding your personal data.

Links to Third-party Sites

Our website may contain links to external sites that might collect personal information. Favpicks is not responsible for the privacy practices or content of these external sites.

Security Measures

We implement stringent security measures to protect your data from loss, misuse, and unauthorized access. Whenever you access or update your account information, secure servers are used, and we follow strict guidelines to safeguard your data.

Choice/Opt-Out

Users have the option to opt out of receiving non-essential communications, such as promotional messages from us or our partners, after setting up an account.

Advertisements

We collaborate with third-party advertising companies to display ads. These companies may collect data about your visits to our site, excluding personal details, to present relevant advertisements to you.

User Consent

By using our website and providing your information, you consent to our Privacy Policy, including how your data is collected and shared. Any updates to our privacy policy will be posted on this page, ensuring you are informed about our data collection and usage practices.

Grievance Policy

We have established a clear and open process for vendors to express any concerns they might have. Vendors are encouraged to submit their complaints through our dedicated support portal, where each issue is meticulously logged and reviewed. Our goal is to address grievances, ensuring prompt communication and resolution. A designated grievance officer is tasked with managing this process, ensuring all concerns are handled with impartiality. We are dedicated to resolving grievances effectively and equitably, fostering strong and positive relationships with our vendors.

Contact Us

For any questions about our Privacy Policy, feel free to reach out to us at altronexitsolutions@gmail.com, support@favpicks.in, altronexitsolutionspvtltd5@gmail.com.